Order flow:onlineshop | 信楽焼 明山 オンラインショップ


In order to purchase our products without mistake,please kindly confirm
the notes on overseas shipment as below.

Unsold items

We do not sell products that require a plug transformer.

Oversea shipping

The products will be shipped by EMS(Express Mail Service) from Japan post.
The service is covered more than 120 countries and will be delivered speedily. Shipping total cost : EMS fee + package/document fee( JPY\2,160-) Please refer to the Japan post official site about EMS shipping rate. https://www.post.japanpost.jp/int/ems/index_en.html


Payment is only credit card. The following credit cards are available.
JCB、American Express、VISA、MasterCard、Diners Club
※Other brands are not accepted. Thank you for understanding.

Returning goods and replacement

We can not accept any returning goods and replacements. Only damage at the time of delivery will be accepted. When you find damage ,please contact the local delivery company. Please tell receiver name and EMS item number stated on the label. Returning goods and replacement can not be accepted if 5 days have passed after arrival. When it is returned by customer’s address mistake,the cost of re-shipment will be paid by the customer. Thank you for understanding.

Please note :import duty( tariff)
Import duty is required depending on the country and region. Since it must be paid by importers (customers), please check before purchasing. Invoice, instruction, etc. are written in Japanese.

Order flow
01.Check the cart

Payment is only credit card. The following credit cards are available.JCB、American Express、VISA、MasterCard、Diners Club ※ Other brands can not be accepted.

02.Proceed to the purchase

03.Input your details

Please fill your address and contact number in this page.

04.Confirmation of delivery address

This page is confirmation of delivery address.

05.Input credit card

Payment is only credit card. The following credit cards are available. JCB / VISA / MasterCard/Diners Club/American Express.

06.Final confirmation

07.Order completed

Thank you very much for purchasing of our products. If you can see this page , the order has been completed correctly. Please wait for until the items will be delivered. Look forward to hearing from you again.

08.Shipping by EMS

After sending automatic reply mail, we will inform you the total amount including shipping fee, and order products will shipping by EMS.